Initial In-Home Consultation
I require a Meet & Greet for all new clients and before I can provide service.
Service Description
The Meet & Greet can be a short visit where I will come to your home to meet you and your pets. We will discuss everything I need to know to care for your pet and how to securely get in and out of your home. I ask for one key to your home, unless you have a lockbox for me to use instead or you have a keyless entry. If you live in a building that requires a fob, we require at least one fob. This may limit my ability to provide you with services. I’m happy to be as accommodating as possible with keys. I do not charge a key pick up or lockbox fee.
Cancellation Policy
Meet & Greet We require a Meet & Greet for all new clients before we can begin service. We want to make sure we are a good fit for you and your pet! We want to meet your pet and discuss the pet's normal routine, behavior, and health history. We want to see where you keep pet related items, such as food, leashes, litter boxes, and cleaning supplies. The Meet & Greet takes place in your home. We also require proof of Rabies for each dog and cat (older than 6 months) before the meeting. No vaccinations are required for small animals and reptiles. Holiday Fee We include a $10 holiday fee to each visit scheduled on a holiday. Those holidays are New Years Eve, New Years Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving (the day before, day of, and day after), and Christmas (the day before, day of, and day after). Cancellations We have a 24 Hour Cancellation Policy. Visits that are canceled within 24 hours of the start of the visit are full price and cannot be rescheduled or refunded. Visits that are canceled with more than 24 hours notice are eligible for account credit or can be rescheduled for another time or day. This policy also applies to Meet & Greets. Boarding and Dog Daycare We do NOT offer boarding. We do NOT offer daycare. We provide only in-home pet care.
Contact Details
8048379152
sean@ChesterfieldPetCare.com
10606 W Providence Rd, North Chesterfield, VA, USA